Delivery Information

At NJS Home Furnishings, we are committed to delivering your furniture with care and convenience. To ensure that your shopping experience is as smooth as possible, we personally handle all deliveries and offer flexible options to meet your needs.

Delivery Options

1. Boxed Delivery (Free)
   • Description: If you prefer to handle the assembly yourself, our free boxed delivery option is ideal. Your furniture will be securely packaged and delivered in flat-pack boxes, ready for you to assemble at your convenience.
   • What to Expect: Each item will arrive with easy-to-follow instructions and all the necessary hardware for assembly. Our packaging is designed to protect your furniture during transit, ensuring it arrives in perfect condition.
2. Built On-Site Delivery (£85)
   • Description: For a hassle-free experience, opt for our built-on-site delivery service. For a flat fee of £85, we will not only deliver your furniture but also assemble it in the room of your choice, leaving it fully set up and ready for use.
   • What to Expect: Our professional team will handle the entire assembly process, from unpacking to final adjustments. We’ll ensure that your furniture is perfectly positioned and all packaging materials are removed, so you can start enjoying your new purchase right away.

Delivery Times

• Standard Delivery: We aim to deliver your furniture within 5 to 10 business days from the date of purchase, depending on your location. You will receive an estimated delivery window when your order is confirmed.
• Express Delivery: If you need your furniture sooner, we offer express delivery options. Please contact us for availability and pricing.

Delivery Costs

• Boxed Delivery: Free of charge for all orders, regardless of location.
• Built On-Site Delivery: A flat fee of £85 applies to all orders that require on-site assembly, regardless of the number of items or distance from our warehouse.

How It Works

1. Order Confirmation: Once your order is placed, we will confirm your delivery preference (boxed or built on-site) and arrange a delivery date that works best for you.
2. Pre-Delivery Coordination: We will contact you 24-48 hours before the scheduled delivery to confirm the details and provide an estimated time of arrival.
3. Delivery Day: On the day of delivery, our team will arrive within the scheduled window. If you’ve chosen the built-on-site option, our experts will carefully assemble your furniture and ensure it’s set up to your satisfaction.
4. Post-Delivery Support: If you have any questions or require further assistance after your delivery, our customer service team is here to help. Your satisfaction is our top priority.

Important Information

• Access Requirements: Please ensure that there is clear access to the delivery location. If there are any specific access restrictions (e.g., narrow doorways, stairs), please inform us in advance so we can prepare accordingly.
• Special Requests: If you have any special requests or instructions for your delivery, feel free to communicate them when placing your order or during our pre-delivery coordination call.

At NJS Home Furnishings, our goal is to deliver more than just furniture—we strive to deliver a seamless and enjoyable experience. Whether you choose our free boxed delivery or the convenience of built-on-site assembly for £85, we’re here to make sure your new furniture meets all your expectations from the moment it arrives.